Workspace Issues

Troubleshoot Buzzy Workspace loading, account, access, subscription, and editor-shell issues.

Workspace issues affect the Buzzy editor shell rather than a specific app screen. They usually show up before you reach a running app workflow.

Common Symptoms

• Workspace loads as a blank page or appears frozen

• app list does not load

• a panel such as Brief, Flows, Blueprint, Design, Data, Theme, Tests, Security, MCP, Functions, People, or Settings is missing or empty

• account, subscription, or token access is not reflected after purchase

• a recent save or publish is not visible in the editor

• an old deep link opens the wrong app or no app

First Checks

1. Refresh the browser tab.

2. Open the app from the Dashboard rather than an old URL.

3. Confirm the signed-in email is the expected Buzzy account.

4. Try a private/incognito window or another supported browser.

5. If payment, subscription, or token access changed recently, refresh after the Stripe or account update completes.

6. If the issue affects only one screen or component inside an app, move to In-App Debugging.

When It Is Not a Workspace Issue

Symptom	Better guide
Published or previewed app shows a named error	App and Runtime Issues
A form, view, filter, field, or action has wrong behavior	In-App Debugging
Figma plugin cannot connect or publish	Figma Issues
AI generation or token access fails	AI Issues

Account and Billing

For subscription, token, and AI access issues, see AI Issues and Troubleshooting Buzzy AI.