Email Customization
Customize the emails Buzzy sends from your deployment
Buzzy allows administrators to customize the emails sent from their deployment, including branding, sender information, and content. This feature provides a user-friendly interface to configure email settings without modifying server configuration files.
Prerequisites
Before you can customize emails, you need:
Your own Buzzy Deployment - Email customization is only available for self-hosted deployments
Secure SMTP configured - Set up email delivery following the Email Deliverability Guide
Accessing Email Customization Settings
Log in to your Buzzy deployment as an administrator
Navigate to Settings
Expand the Email Customization section
Configuration Options
App Name (in emails)
Override the application name that appears in email communications. This allows you to brand emails with your organization's name rather than the default deployment name.
Example: If your deployment is named "Acme Corp Buzzy" but you want emails to simply say "Acme Portal", enter "Acme Portal" here.
Reply-To Email
Set the email address that recipients will reply to when they respond to Buzzy emails. This is useful when you want replies to go to a support inbox rather than a no-reply address.
Example: [email protected]
Reply Name
Set the display name associated with the Reply-To email address. This name appears in email clients alongside the reply address.
Example: "Acme Support Team"
From Email
Customize the display "From" address shown in emails. This changes only the display address that recipients see - the actual SMTP/MAIL_URL configuration remains unchanged for delivery purposes.
Example: [email protected]
The From Email setting only changes the display address. Your SMTP configuration (MAIL_URL) determines the actual sending server and authentication.
Custom Logo
Upload a custom logo to appear in email communications instead of the default Buzzy logo.
Requirements:
Format: PNG or JPG
Width: 150px wide (recommended)
Storage: Uploaded logos are stored in your app's S3 bucket
Click Upload Logo to select and upload your logo file.
Before CTA (Markdown)
Add optional content that appears before the main call-to-action button in emails (such as login links). This field supports Markdown formatting, allowing you to include:
Custom welcome messages
Important notices or disclaimers
Links to additional resources
Formatted text with bold, italic, or lists
Example:
Troubleshooting
Logo not displaying in emails
Verify the image is in PNG or JPG format
Check that the image uploaded successfully to S3
Ensure your S3 bucket permissions allow public read access for email assets
Changes not reflected in emails
Email customization changes take effect immediately for new emails
Previously queued or cached emails may still show old settings
Clear any email preview caches if testing
Related Documentation
Email Deliverability Guide - Configure SMTP and improve email delivery
Setting up your custom Buzzy app - General deployment configuration
Buzzy Settings - Server-level configuration options
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